About us Sorgel Consulting

Sylvia Sorgel is President and founder of Sorgel Consulting LLC. Sorgel Consulting LLC provides expert assistance in process improvement for customer communications to higher education and healthcare.

Ms. Sorgel has over 30 years experience assisting institutional clients, including extensive experience in developing successful inbound and outbound calling campaigns.

Prior to forming Sorgel Consulting LLC, Ms. Sorgel was Vice President-Sales of CMD Outsourcing Solutions, Inc. Engagements included developing outbound calling campaigns for institutional clients to assist them with proactively reaching their customer population and tracking results through detailed management reporting. Additionally, Ms. Sorgel was a lead facilitator in the creation of an outsourced inbound Student Financial Services office.

Before joining CMD in 1999, Ms. Sorgel was Vice President of Sales and Marketing for Compass Receivables Management. She began her career in 1978 with FCA International LTD (now NCO Group), where she progressed to Vice President and Director of US Local Sales.

Ms. Sorgel is actively involved in many organizations that support her institutional clients. For the college and university marketplace, she has served on the Steering Committee for the Coalition of Higher Education Assistance Organizations (COHEAO), is a member of the National Association of College and University Business Officers (NACUBO), the Midwest Association of Student Financial Aid Administrators (MASFAA), the Illinois Association of Financial aid Administrators and the Illinois Bursars Organization (IBO), where she currently serves as Secretary. She is also a founding member of the Illinois Community College Organization (ICCO).

For healthcare, Ms. Sorgel has served as a Board Member for both First Illinois Healthcare Financial Management Association (HFMA) and American Association of Healthcare Administrative Management (AAHAM).

Ms. Sorgel has been listed in “Who’s Who in American Women” since 1987 and has spoken at Professional Development Group (2005), Illinois Association of Student Financial Aid Administrators (2005) and Circle of Commitment (2006) and AAHAM (2007) among other engagements.

Personal Training for Adults

Combining her love of education and health, Ms. Sorgel became an American Council on Exercise (ACE) Certified Personal Trainer in 2003, focusing on the Baby Boomer generation and beyond. She participates in ACE’s exclusive agreement to provide Personal Trainers to AARP members. “Working with individuals in my own age group to provide them with a healthier lifestyle, improved strength and energy is extremely satisfying”.

Ms. Sorgel is also certified by ACE for Screening and Assessment for Exercise Programming as well as Understanding and Motivating Older Adults.

“I will help you gain strength and flexibility, improve balance and lose weight without being on a ‘diet’. I view each client’s individual needs and desires as unique and taking into account any medical/physical limitations, customize his/her program accordingly.”

“I will work with you for as long or as short a time as you feel is worthwhile – no long-term commitments; my clients continue with me because they see results, not because they’ve paid for a “package” or membership.”

In her spare time, Sylvia and her 9 year-old Lab mix, Satch, a certified Therapy Dog (through Rainbow Animal Assisted Therapy, www.rainbowaat.org) work with children at Misericordia Home. Sylvia also serves on the Vestry of Church of the Ascension.

Ms. Sorgel has done extensive additional study including but not limited to:


Carol S., Chicago, IL

“I have used Sylvia Sorgel’s services as my personal trainer. Before meeting Sylvia I was unable to walk a block without getting out of breath. My physical activity level was nil and I just didn’t have the energy to do things.

Sylvia kept me motivated and I actually looked forward to spending Monday and Wednesday evenings with her. The hour went by so fast and I was actually looking for more. I was able to walk a mile without much exertion, do floor work which I never thought I would be able to do and had the energy to have fun with the grandkids. Now I am able to do the treadmill for an hour and have seen results in my physical as well as emotional well being. She was a life saver for me and I will forever be in her debt for all the attention and caring that she gave me.

Should you be looking for a personal trainer that will be caring and keep you motivated and have fun doing it, Sylvia is your girl. I am proud to call her my trainer as well as a new found friend.”

Hollis H., Niles, IL
“Sylvia Sorgel has been my trainer for a couple of years. I have always been physically active and have enjoyed working out on my own for many years. What Sylvia has done for me is provide the incremental edge which you hear so many professionals talk about: that little boost that improves form, speed and balance. Specifically, my balance has improved immeasurably since working with her. My muscles are much more defined as well. She is up to date on many new, different types of exercise equipment such as the BOSU®, which is phenomenal for balance and core training. Additionally, Sylvia is a lovely human being with a great sense of humor, which makes the training even more enjoyable.”

Terri R., Chicago, IL
“Since my friend Linda and I began working out with Sylvia, I have not only experienced a reduction in back pain but I realize I don’t get out of breath walking up a flight of stairs!  Additionally, neither of us LOVE to work out and yet the hours fly by as Sylvia makes it fun and really “mixes it up” – we don’t do the same boring exercises over and over.  We have used other trainers and the difference is striking – Sylvia really cares about your progress and wants you to enjoy yourself while getting in better shape.  I would highly recommend her services to anyone looking for a trainer who will not only improve your overall health but make getting fit fun!”